Shipping policy
The price of the shipping costs will be indicated in the shopping basket once the user's shipping address has been entered, the amount will be determined by the shipping address.
We ship worldwide.
SUMMARY TABLE
Shipping Methods
- Express: 2–4 business days
- Standard: +4 business days*
- Free Standard Shipping: Orders over $49
*Estimated delivery times may vary depending on the state.
PLACE AND METHOD OF DELIVERY
The order will be delivered to the address designated by the customer at the time of recruitment. Subsequent modification of the place of delivery requested by the customer, once the shipment has been made, may generate additional costs on the sale price.
The goods shall be delivered to the customer by the transport company, together with a delivery note containing the data that allows the customer to identify the order, the price, the number of packages and the products contained therein.
In the event that the customer verifies at the time of delivery any damage to the outside of the shipment, he/she must record these circumstances on the carrier's delivery note and inform Podoks. of these facts as soon as possible via the "Contact" section published at the top of the website.
Similarly, if the product is found to be defective when it is opened, the customer, by contacting the company in the aforementioned manner, may claim payment or replacement of the product, which will be carried out once it has been returned.
The goods are at all times covered against risks of transport, loss and manipulation by the insurance of the transport company so that in case of damage attributable to transport the product will be collected from the customer and subsequently replaced or refunded according to the preference agreed with the customer in each case.
PAYMENT METHODS
Through the secure payment gateway by debit or credit card.